FAQ
Questions | Answers
(1)
Q: What is the delivery time?
A: Delivery times are on average 5-7 business days.
(2)
Q: What is the shipping time?
A: Shipping times are on average 2-3 business days because products are made to order for higher quality.
(3)
Q: What if it says delivered but it’s not at the delivery address?
A: Contact us and we will address the problem as soon as possible.
(4)
Q: If there’s a defect can I get a refund or replacement?
A: Yes!
(5)
Q: If I accidentally order the wrong size can I exchange for the right size?
A: No unfortunately because all products are made to order.
(6)
Q: Is there a size guide for clothing apparel like shirts/tank tops?
A: Yes there is a size guide in each product description.
(7)
Q: Can I cancel my order?
A: If you cancel it in time before I begin production, then you can cancel it. Although if you try to cancel it while in production the order cannot be canceled. This is due to each item being made to order for the highest quality.
(8)
Q: How can I track my order?
A: After purchase you will receive an email with the tracking link.
(9)
Q: Do we deliver anywhere else besides America?
A: No, as of 2024 we do not but plan to eventually roll out international deliveries.
(10)
Q: How do I start a refund?
A: Simply give us an email.
(11)
Q: How long will it take for the money to be refunded to my bank?
A: It can take up to 10 days and if it’s still not refunded by 15 days, contact us through email.
(12)
Q: Are there any additional fees like shipping?
A: There are no additional fees besides taxes, and shipping is free for U.S orders!
(13)
Q: Are there any discounts or sales?
A: Yes! There can be discounts or sales if you check in during certain holidays or if you sign up for our email marketing. By signing up with our email marketing you’ll consistently get better deals and we’ll try not to spam :)
(14)
Q: What products/services are offered?
A: We can offer Arizona wilderness inspired shirts, tank tops, phone cases and pretty much any type of apparel you can think of.
(15)
Q: Do you have any social media?
A: Yes, our instagram and facebook are both @50ShadesOfArizona which can also be found at the bottom of this page. Follow us if you enjoy Arizona wilderness pictures!